Terms of service

Last reviewed September 2026.

About this website

This site is published by Fedri Consulting Services Ltd. The information on it is provided in good faith and describes our services in general terms. It does not constitute a contractual offer, a fixed price quotation or professional advice for any particular situation. Prices, timescales and scope are always confirmed in a written proposal for your specific project.

We take reasonable care to keep the content accurate and current. Technology changes, and if you are relying on something written here for a decision, ask us to confirm it rather than assuming the page was updated this week.

Intellectual property in the website

The text, design, structure and code of this website belong to Fedri Consulting Services Ltd. You are welcome to read it, print it and quote reasonable extracts with attribution. Wholesale copying of the content or design for a competing commercial site is not permitted.

Ownership of work we produce for clients

For client projects, on full payment the client owns the bespoke source code, the database structure and the deployment documentation created specifically for them. We do not retain a right to withhold delivered work.

Two sensible exceptions apply. Third party components such as open source libraries and commercial licences remain governed by their own terms, which we identify. And our own general knowledge, reusable internal components and techniques developed over eighteen years remain ours, which is what allows us to build the next client system efficiently rather than starting from nothing each time.

Scope, changes and estimates

Work is defined in a written specification and quoted in stages. Changes within an agreed stage are absorbed where they are small. Changes that meaningfully alter the work are quoted before they are carried out, so a client always decides with the cost visible rather than discovering it on an invoice.

Estimates are prepared honestly from the specification. Where a part of the work carries genuine uncertainty, we identify it as such rather than presenting a confident figure we do not believe. Schedules assume timely decisions and timely provision of content and access by the client, and we will say clearly when a delay on that side has moved a delivery date.

Client responsibilities

Clients agree to provide accurate information, to nominate somebody able to make decisions, to supply content and access in reasonable time, and to hold the necessary rights to any material they give us to publish. We are not able to verify ownership of text, images or trademarks supplied to us and rely on the client confirmation that they may be used.

Hosting, maintenance and support

Hosting and maintenance are provided under their own agreement setting out what is included, response expectations and the fees. We aim for continuous availability and take the usual precautions, including monitoring, patching and tested backups, while recognising that no hosting arrangement can promise perfect uptime. Planned work that requires an interruption is scheduled for quiet hours and notified in advance where practical.

Either party may end a hosting or maintenance arrangement with reasonable notice. On termination we provide a full export of files, database and configuration documentation and assist with a proper handover. We do not obstruct clients who choose to leave.

Payment

Projects are normally invoiced in stages against agreed milestones, with recurring services invoiced periodically in advance. Payment terms are stated on each invoice. Where an account falls significantly overdue we may suspend further work after notice, and we will always tell you before doing so rather than simply stopping.

Warranty and limitation

We warrant that work is carried out with reasonable skill and care and that delivered software performs materially as described in the agreed specification. Defects reported within the agreed warranty period are corrected without charge. That warranty does not extend to problems caused by changes made by others, by third party services outside our control, or by use in a manner the specification did not describe.

To the extent permitted by law, our liability in connection with any engagement is limited to the fees paid for the work concerned, and we are not liable for indirect or consequential losses such as lost profits or lost data beyond what our agreed backup arrangements provide for.

Confidentiality

We treat client information, systems and business processes as confidential by default and do not discuss them publicly without permission. That is why our website describes categories of work rather than naming clients. The same expectation applies in reverse to information we share about our methods and pricing.

Governing law

Engagements with Fedri Consulting Services Ltd are governed by the laws of the Province of Saskatchewan and the applicable laws of Canada, unless a specific written agreement states otherwise. Where work is contracted through Fedri LLC, the laws of the State of Wyoming and the applicable laws of the United States apply. Questions about these terms should be sent to info@fedri.com.